Rental Policies
IDENTIFICATION
Proper identification is required. Requirements are based on risk of loss. Some items may require a thumb print and/or CASH equal to list price of rental items.
RATES
ALL RATES ARE SUBJECT TO CHANGE WITHOUT NOTICE. All rentals are subject to terms and conditions of the rental agreement. ALL RATES PLUS TAX. Some items may require fuel or purchase of additional sale items at extra cost. Some items may have changed or may no longer be available.
Tools and Equipment Rental Policies
(see also Party and Event Rental Policies )
DEPOSIT
We require a Deposit To Rent most items. We accept most approved Credit Cards,
Checks or Cash.
RESERVATIONS
We accept Reservations to hold rental items for the first hour we are
open or during the same day for up to one hour of your call. Should
you need to change or cancel your order, we ask for as much advance
notice as possible. During peak periods this requirement changes to
100% PAID in advance and a charge will apply without 48 hours notice.
Please call us should you have any questions. (916) 484-7368 or Toll
Free (800) 292-7368!
DELIVERY & PICK UP:
Delivery and pickup are available at reasonable rates. Deliveries
are made to areas that are immediately accessible to our trucks. Supplemental
charges will be billed for deliveries involving excessive off road
distance from the Street or Highway. Our Standard delivery times
are 8 AM to 4 PM, Monday - Friday. Other delivery services are available
through special arrangements. All deliveries require a signature of
responsible party upon receipt of inventory . Equipment to be picked
up must be ready with keys available (If Required) and in the same
place it was delivered. Standby service is also available by prearrangement,
at an extra charge. Drivers are not authorized under any circumstances
to operate equipment or move client's personal property.
CLEANING:
All items must be returned in their original condition. A cleaning fee will be charged to all items returned, with concrete, paint or other materials. There will be an additional charge for items requiring refurbishing to return to their original condition.
DAMAGE & MISSING ITEMS:
WE DO NOT PROVIDE INSURANCE COVERAGE ON RENTAL ITEMS. Customer will
be charged the repair or replacement cost for breakage, damaged and
missing items including boxes and/or cases. The rental fee is separate
from the repair or replacement charge. The damaged parts or inventory
is available for pickup at the rental store. All unclaimed items will
be discharged after 30 days. Customer responsible to verify all counts,
including accessories or attachments, as you will be charged for any
missing items. Our counts are final.
Party and Event Rental Policies
(see also Tools and Equipment Rental
Policies)
LINENS:
Table linens will be inspected for damage upon return. The customer
will be charged a replacement cost for missing items and damage such
as candle wax, burns, tears or unusual stains. All colored linens
require a security deposit at the time of reservation. A 10-day advance
notice required on all colored linen orders. The customer is also
responsible for any missing or damaged crates, boxes, containers,
etc.
DEPOSIT AND RESERVATIONS:
We require a 50% deposit to confirm an order; we
accept most approved credit cards, checks or cash. To change or cancel your
order, we must be notified at least 72 hours in advance of the delivery
to avoid additional charges. During peak periods (Nov. - Jan. and
May - June) this requirement changes to 100% in advance and a charge
will apply without 30 days notice. Please call us should you have
any questions. Site inspections are available, please call for information
(916) 484-7368 or Toll Free (800) 292-7368!
DELIVERY & PICK UP:
Delivery and pickup are available at reasonable rates. Deliveries are made to a loading dock, door or garage that is immediately accessible to our trucks. Supplemental charges will be billed for deliveries involving stairs, elevators and excessive distance from the truck. Our standard delivery times are 8 AM to 4 PM, Monday - Friday. Other delivery services are available through special arrangements. All deliveries require a signature of responsible party upon receipt of inventory. Equipment must be re-stacked and ready for pickup in the same place it was delivered. Setup and breakdown service is also available by pre-arrangement, at an extra charge. Drivers are not authorized under any circumstances to move client's personal property.
CLEANING:
All glass, china, and silverware must be rinsed and returned to their original containers. A 30% cleaning fee will be charged to all items returned dirty. A separate cleaning charge of $35.00 will be charged for all barbecue grills not returned clean. Please discard coals and ashes prior to return or pickup.
DAMAGE & MISSING ITEMS:
Customer will be charged the replacement cost for badly stained or burnt linens, breakage, damaged and missing items including boxes and crates. The rental fee is separate from the replacement charge. All unclaimed paid for damaged items must be picked up within 90 days or items will be discharged. Customer is responsible to verify all counts, as you will be charged for any missing items. Our counts are final.
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IF YOU HAVE QUESTIONS!
We are constantly adding to our rental inventory. If you don't find what you're looking for on our list, please call us - If we don't have it, we'll help you find it. Our professional staff is in the business of servicing YOU THE CUSTOMER! Our company is locally owned and operated by "The Blackwell Family" servicing the Sacramento area since 1957. PLEASE FEEL FREE TO CALL US! (916) 484-7368 or Toll Free (800) 292-7368!
THANK YOU!
Dale, Vicky, and Bob Blackwell
Jim Stewart (General Manager)
Rev: June 1, 2006
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